1. Nature of the Session

These sessions are designed to provide education, guidance, and general support based on professional background and lived experience of sickle cell.

They are intended to help you better understand your situation, think through your options, and feel more confident in your next steps.

2. Not Medical Advice

These sessions do not constitute medical advice, diagnosis, or treatment.

Dr Lewis is not acting as your doctor, and no doctor–patient relationship is established through this service.

You should always seek advice from your General Practitioner, Specialist, or registered healthcare professional regarding any medical concerns or decisions.

3. Personal Responsibility

By booking a session, you acknowledge that:
‍

• Any decisions you make following the session are your own
• You remain responsible for your health and medical care
• You will consult your healthcare team before making any medical decisions

4. Scope of Support

During the session, you may receive:
‍

• General information and explanations
• Guidance to help you better understand your situation
• Support in preparing for discussions with your healthcare team
• Signposting to relevant resources or services

No prescriptions, diagnoses, or clinical management plans will be provided.
‍

5. Urgent or Emergency Situations

These sessions are not suitable for urgent or emergency medical concerns.

If you are experiencing a medical emergency or severe symptoms, you should seek immediate care via your local emergency medical services.

6. Confidentiality

All sessions are treated as private and confidential.

Information shared during your session will not be disclosed to others unless required by law or where there is a serious risk of harm to yourself or others.

7. Session Format

You agree not to:

• Sessions are delivered via zoom meetings
• The length of the session will be as booked (20, 40, or 60 minutes)
• Sessions will start and end at the scheduled time
  

8. Cancellations & Rescheduling

• At least 24 hours’ notice is required to reschedule a session
• Missed sessions or late cancellations may not be refunded
• If you experience technical issues, reasonable efforts will be made to continue or rearrange the session

9. Payments

• All sessions must be paid for in advance
• Payment confirms your booking
• Fees are non-refundable once the session has taken place

10. Agreement

By booking a session, you confirm that you have read, understood, and agree to these terms.